Privacy & Data Protection Policy

Data Controller: Rapid Web Designs (operated by Annan Jones)
Business Address: Onchan, Isle of Man
Contact Email: hello@rapidwebdesigns.co.uk

1. Data Collection & Lawful Basis

We collect personal information (including names, email addresses, phone numbers, and project requirements) voluntarily submitted through our website contact forms. We process this information under the lawful basis of Legitimate Interest in order to respond to inquiries, conduct discovery calls, and provide web development and service proposals.

2. Retention Period

Inquiry data submitted via our contact forms is retained securely for up to 12 months from the date of last correspondence for customer management and service tracking, after which it is permanently deleted unless converted into an active client record.

3. Your Rights & Complaints Procedure

You have the right to request access to, correction of, or deletion of your personal data at any time by contacting hello@rapidwebdesigns.co.uk. If you believe your data has been handled improperly, you have the right to lodge a complaint directly with the Isle of Man Information Commissioner (https://www.inforights.im).